Privacy Policy

Last Updated: August 2026

1. Introduction

Welcome to Steelware. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect and use information when you use our website or contact us.

2. Information We Collect

We may collect the following information when you make an enquiry or place an order:

• Name
• Mobile / WhatsApp number
• Email address
• Delivery or billing details
• Order and enquiry details
• Payment-related information when required

3. How We Use Your Information

Your information may be used to:

• Respond to product enquiries.
• Share catalogues and quotations.
• Process and confirm orders.
• Provide delivery updates.
• Provide customer support.

4. WhatsApp Communication

By providing your WhatsApp number or contacting us through WhatsApp, you agree that we may use WhatsApp to communicate with you regarding enquiries, quotations, orders, payments, delivery and customer support.

5. Payments

If online payment is available, payments may be processed through a third-party payment gateway.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse or disclosure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.