LEGAL INFORMATION

Terms & Conditions

Please read these terms before using our website.

Last Updated: August 2026

1. Acceptance of Terms

Welcome to Steelware. By using this website or purchasing our products, you agree to these Terms & Conditions.

2. Products & Pricing

Product images, descriptions, availability and prices displayed on the website may change without prior notice.

We make reasonable efforts to provide accurate product information.

3. Orders & Enquiries

Orders are confirmed only after acceptance by Steelware.

We may contact customers through phone, WhatsApp or email regarding enquiries, quotations and orders.

4. Payments

Customers may be required to make full or partial payment for an order as communicated by Steelware.

Where online payment is available, payments may be processed through a third-party payment gateway.

Payment Note: Payment confirmation is subject to successful transaction verification.

5. WhatsApp Communication

We may use WhatsApp to communicate with customers regarding:

  • Product enquiries
  • Quotations
  • Order confirmation
  • Payment details
  • Delivery updates
  • Customer support

6. Delivery

Delivery timelines may vary depending on product availability, delivery location and transport or courier services.

7. Cancellation & Refund

Cancellation and refund eligibility may depend on the order status and the terms communicated at the time of purchase.

For any cancellation or refund request, please contact us with your order details.

8. Product Issues

If you receive a damaged or incorrect product, please contact us as soon as possible with your order details and supporting photographs, where applicable.

9. Changes to These Terms

Steelware may update these Terms & Conditions from time to time. Updated terms will be published on this page.

Need Help?

Contact us for questions regarding orders, payments or these terms.

WhatsApp: +91 9763004000